1. What is Audio or Video Streaming?
Streaming video or audio is video (as on television) or sound (as on the radio) delivered over the Internet via a modem, or broadband or cellular connection.
2. Why is it called “Streaming”?
It’s called “streaming” because the sound and picture data flow in a digital stream from a host computer to your computer, ready to hear or view in real time, without having to download all of the content before you can enjoy it. It comes to you in a stream of digital bits… hence the term “streaming.”
3. What difference does it make if content is streamed, rather than downloaded?
Audio and video files can be very large. You would spend many minutes or even hours waiting for them to be downloaded to your computer if they weren’t streamed. Streaming media technology allows you to see or hear the content in just a few seconds, instead of having to wait for it.
In the majority of cases streaming media is also used to maintain control over the distribution of the media files. Compared to a downloaded file, streaming media can’t be shared as easily (recording is difficult). This provides enhanced protection for intellectual and copyright holders.
4. What special equipment do I need to watch streaming audio and video?
You need a computer, tablet or mobile with a Web connection and software capable of playing audio or video called a “player”. A player receives and processes audio/video streams.
These days, players are usually pre-installed on your computer, tablet or mobile device.
5. If I need a player, how do I get one?
6. Why can’t I just host my streaming content myself?
You can host your content on whatever hosting account you have. However, you’ll be limited in what you can offer. You won’t be able to offer live streaming for example. And only HTTP streaming is supported with most hosting plans (which actually are downloads not technically streaming).
PlanetStream hosting provides an answer to the problems of hosting your own streaming content by providing an easy, affordable, more functional alternative to self-hosting. And your viewers always get the best experience by using a reliable and fast content delivery network. Read more about what we offer.
7. Do you have anyone in-house / partnered which we can use for the production?
We offer a video production directory for those looking to locate a professional production company . Everyone on the list is checked out by our team to ensure they are an actual production company. We also use a rating system to help you understand the value of each company. Click here to see the current list of companies.
8. Can we record a copy of the stream for future on demand use?
Absolutely! Many people choose to save a live stream for on demand use later. It’s really just a matter of checking to make sure your streaming package has enough bandwidth to cover all your needs – live and on demand streaming. We’re happy to help you figure this out. Please contact us to discuss your needs.
9. What hours do you support?
Our customer support representatives are available 8:30-5:30 Monday-Friday at 01905 672593. We’re also available anytime via email with a 24-hour response time. You can also leave a message for us 24/7 on our customer service number. If you have an urgent technical issue we will respond promptly, even if the call is outside our normal hours.
10. What happens if I go over my allocated usage?
If your monthly usage is over your chosen plan allocation you’ll be charged the overage fee clearly listed in your plan. There are no surprise fees using the PlanetStream service.
You’ll also receive alerts to let you know when this happens, giving you the option to upgrade your account to the next plan level, take the content down to avoid additional charges, or to do nothing and pay the overages.